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CUSTOMER RELATIONSHIP MANAGEMENT

Are You Connected to Your Customers?

CUSTOMER RELATIONSHIP MANAGEMENT

Are You Connected to Your Customers?

A recent study by Bain & Company found that 80% of companies believe that they deliver superior customer service while only 8% of customers believe that they received superior service. In a B2B organization the ability to address this disconnect starts with your customer relationship management system. While most companies utilize a CRM system, we’ve found that few use it effectively and even fewer depict a complete view of customer interactions — between sales, marketing and customer service — in a discernible way to their employees.

Connect Data, Drive Value

We bring relevant customer touch points together on both the customer (contact) record and the organization (account) record for your employees to understand the true 360-degree picture of the customer. We link CRM data to relevant upstream and downstream applications — like your website, marketing automation, e-commerce, financial and business intelligence tools. Through our expert services we address your technology and process limitations to get the most out of your CRM system and every interaction with your customers.

CONTACT US

We are excited at the prospect of working with your organization. Fill out the form to embark on your digital journey today.

Contact Us Zirobi

CONTACT US

We are excited at the prospect of working with your organization. Fill out the form to embark on your digital journey today.

Contact Us Zirobi
Contact Us Zirobi

CONTACT US

We are excited at the prospect of working with your organization. Fill out the form to embark on your digital journey today. 

Contact Us Zirobi
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